Effective Date: September 1, 2026
Get Your Lashes Done (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website, https://getyourlashesdone.ca/, contact us, book an appointment, purchase products or services, or otherwise interact with Get Your Lashes Done.
By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Your name• Email address• Telephone number• Mailing or billing address, where applicable• Appointment and booking information• Information about services or products you purchase• Payment and transaction information• Information you provide through contact forms, emails, texts, or other communications• Preferences or information relevant to the services you request• Any other information you choose to provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
• Respond to inquiries and requests• Schedule, confirm, and manage appointments• Provide lash services and related products or services• Process payments and transactions• Communicate with you regarding appointments, purchases, or services• Send appointment reminders and service-related communications• Provide customer support• Improve our website, services, products, and customer experience• Understand how visitors use our website• Send promotional or marketing communications where permitted by law and where you have provided consent• Maintain business records• Prevent fraud, misuse, or unauthorized activity• Comply with applicable legal and regulatory requirements
3. Website Forms and Communications
If you submit information through a contact form or other form on our website, we collect the information you provide so that we can respond to your request.
We may communicate with you by email, telephone, or text message regarding your inquiry, appointment, purchase, or other service-related matter.
You may choose not to provide certain information. However, some information may be necessary for us to respond to your inquiry, schedule an appointment, or provide certain services.
4. Appointment and Booking Information
When you book an appointment with Get Your Lashes Done, we may collect information necessary to manage your appointment and provide the requested service.
This may include your name, contact information, appointment details, service preferences, and other information you voluntarily provide that is relevant to your appointment.
We will use this information only for legitimate business purposes, including providing and managing your services and communicating with you about your appointments.
5. Payment Information
If you purchase products or services from us, payments may be processed through third-party payment processors.
We generally do not store complete credit card or other payment card information on our own systems. Payment information may instead be collected and processed directly by the applicable payment provider in accordance with its own privacy policy and security practices.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and analyze website traffic.
Cookies may collect information such as:
• Pages visited• Time spent on the website• General browsing behaviour• Device and browser information• Referring websites
You can generally adjust your browser settings to refuse or delete cookies. However, disabling cookies may affect the functionality of certain areas of the website.
7. Analytics and Third-Party Services
We may use third-party services, such as website analytics, hosting, booking, payment processing, email, social media, or advertising services.
These providers may collect or process information in accordance with their own privacy policies. Information collected through these services may include technical information, browsing activity, or information you provide when interacting with their services.
Where applicable, third-party services may operate outside Canada, meaning your information may be processed or stored in another country and may be subject to the laws of that jurisdiction.
8. Marketing Communications
Where permitted by applicable law, we may use your contact information to provide information about our services, promotions, products, special offers, or other updates.
You may unsubscribe from promotional emails or other electronic marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
Please note that even if you opt out of promotional communications, we may still contact you regarding appointments, transactions, services you have requested, or other necessary business matters.
9. Sharing Your Information
We do not sell or rent your personal information.
We may disclose personal information to trusted third parties when reasonably necessary to operate our business and provide our services. These may include:
• Website hosting and technology providers• Appointment or booking platforms• Payment processors• Email and communication service providers• Website analytics providers• Marketing and advertising service providers• Professional advisors, such as accountants, insurers, or legal professionals• Government authorities or law enforcement where required by law
We take reasonable steps to ensure that service providers handling personal information do so in a manner consistent with applicable privacy requirements.
10. Protection of Personal Information
We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.
11. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.
When personal information is no longer required, we will take reasonable steps to securely dispose of or anonymize it.
12. Accessing and Correcting Your Information
You may request access to personal information we hold about you and may request that inaccurate or incomplete information be corrected, subject to applicable legal requirements.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity before providing access to or making changes to your information.
13. Consent and Withdrawal of Consent
By providing personal information to Get Your Lashes Done, you consent to its collection, use, and disclosure as described in this Privacy Policy, unless otherwise permitted or required by law.
You may withdraw your consent to certain uses of your personal information by contacting us. Depending on the circumstances, withdrawing consent may affect our ability to provide certain services or respond to certain requests.
Withdrawal of consent does not affect information that we are legally required or otherwise permitted to retain.
14. Children's Privacy
Our website and services are not intended to knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and, where appropriate, delete the information.
15. Links to Other Websites
Our website may contain links to third-party websites, including social media platforms, booking services, payment providers, or other websites.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.
When we make changes, the updated Privacy Policy will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
17. Governing Law
This Privacy Policy is governed by the applicable laws of the Province of Saskatchewan and the laws of Canada applicable therein.
18. Contact Us
If you have questions about this Privacy Policy, wish to request access to or correction of your personal information, or have a privacy-related concern, please contact Get Your Lashes Done through the contact information provided on our website:
Get Your Lashes DoneRegina, Saskatchewan, CanadaWebsite: https://getyourlashesdone.ca/
We will make reasonable efforts to respond to privacy inquiries in a timely manner.